We take care of our customers.
Have questions? We’re here to help. Use the contact information below to get in touch, or use the contact form located to the right of your screen.
MidAmerica Administrative & Retirement Solutions
2855 Interstate Drive
Lakeland, Florida 33805
Use this address for FedEx, UPS or overnight deliveries.
Service Center Hours of Operation
8:30 a.m. – 8:00 p.m. ET Monday through Thursday
8:30 a.m. – 6:00 p.m. ET Friday
Contact Information by Plan Type
3121 FICA Alternative Plan
Health Reimbursement Arrangements/Flexible Spending Accounts
General Inquiry Email: healthaccountservices@myMidAmerica.com
Special Pay Plan
PO Box 24927
Lakeland, FL 33802-4927
Use for transaction requests and claims correspondence related to:
- Health Reimbursement Arrangements
- Flexible Spending Accounts
PO Box 149
Lakeland, Florida 33802-0149
Use for all other correspondence, including contributions for all plan types.